Cookies Policy

This notice is intended to help you recognise what cookies are and how Auditmyit.ie use them and the choices you have in how they are used. By continuing to use Auditmyit.ie , the ‘Site’, you are agreeing to our use of cookies as described in this notice.

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or to improve the user experience as well as to provide information to the owners of the site. They are not harmful and do not contain any of the user’s personal information.

The cookies we use on the Auditmyit.ie site include:

Strictly Necessary Cookies

These cookies are essential for parts of the site to operate and have already been set.

Analytical Cookies

In order to keep the Company site relevant, easy to use and up-to date, we use web analytics services to help us understand how people use our site.

Session Cookies

This allows the Company Website to recognise you as a user for the duration of your visit.

Persistent Cookies

This allows the Company Website to recognise you as a repeat user. To find out more about cookies, including how to see what cookies have been set and how-to manage and delete them visit www.allaboutcookies.org

What we use Cookies for

  • To personalise and improve your experience
  • To recognise the device, you are using
  • To record the areas of the Site that you have visited, and time spent browsing. Auditmyit.ie uses this information to make this site more user friendly and develop our site design.

Can I turn off cookies

You may delete or block all cookies from the Auditmyit.ie site through your browser settings, however in doing so will result in some parts of the site to fail. To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings that are provided in your web browser to prevent us from storing cookies on your computer.

Details of our Third-Party Cookies

The following Cookies are used for Analytical purposes.

  • Google Analytics

To opt out of being tracked by Google Analytics across all websites please visit Google to change your settings.

For an explanation of Google Analytics rules of usage, please see Google’s privacy policy and the Google Analytics site.

Google Analytics Terms of Service –

For an explanation of Google Analytics rules of usage, please see Google’s privacy policy and the Google Analytics site.

Google Analytics Terms of Service – https://www.google.com/analytics/terms/us.html

Google Privacy Policy – https://www.google.com/intl/en/policies/privacy/

Google Analytics Opt-out Ad-on – https://tools.google.com/dlpage/gaoptout?hl=en

Auditmyit.ie accepts no liability for the privacy practices or content of websites that may be linked to this site. This notice applies to the information collected by this site only. Auditmyit.ie provides these links to you only as a convenience and the inclusion of a link does not imply endorsement of the site by Auditmyit.ie. You are responsible for viewing and abiding by the privacy statements and terms of use posted on any linked sites.

GDPR Policy

Find out about our GDPR Policy

Introduction

We hold personal data about our employees, clients, suppliers and other individuals for a variety of business purposes. This policy sets out how we seek to protect personal data and ensure that staff understand the rules governing their use of personal data to which they have access in the course of their work. In particular, this policy requires staff to ensure that the Data Protection Officer (DPO) be consulted before any significant new data processing activity is initiated to ensure that relevant compliance steps are addressed.

What is GDPR?

Keeping information about clients and staff confidential makes clear business sense but it is also required by law. The EU General Data Protection Regulation (GDPR) defines the ethical handling of personal data. Replacing legislation written before the digital age, the regulation became EU law in 2016, enforceable from 25th May, 2018.

Definitions

Business purposes: The purposes for which personal data may be used by us: Personnel, administrative, financial, regulatory, payroll and business development purposes.

Business purposes include the following:

  • Compliance with our legal, regulatory and corporate governance obligations and good practice
  • Gathering information as part of investigations by regulatory bodies or in connection with legal proceedings or requests
  • Ensuring business policies are adhered to (such as policies covering email and internet use)
  • Operational reasons, such as recording transactions, training and quality control, ensuring the confidentiality of commercially sensitive information, security vetting, credit scoring and checking
  • Investigating complaints - Checking references, ensuring safe working practices, monitoring and managing staff access to systems and facilities and staff absences, administration and assessments
  • Monitoring staff conduct, disciplinary matters
  • Marketing our business
  • Improving services

Personal data

  • Information relating to identifiable individuals, such as job applicants, current and former employees, agency, contract and other staff, clients, suppliers and marketing contacts.
  • Personal data we gather may include: individuals' contact details, educational background, financial and pay details, details of certificates and diplomas, education and skills, marital status, nationality, job title, and CV.

Sensitive personal data

  • Personal data about an individual's racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership (or non-membership), physical or mental health or condition, criminal offences, or related proceedings—any use of sensitive personal data should be strictly controlled in accordance with this policy.

Data Controller

  • An organization that processes personal data, but only in accordance with the instructions of the data controller. This can include subcontractors and agents. Processors must maintain records of personal data and processing activities and will have legal liability if responsible for a breach.

Processing

  • Collecting, disclosing, storing, using or any other operation performed upon personal data. If you use personal data in any way, you will be “processing” it.

Scope

This policy applies to all staff. You must be familiar with this policy and comply with its terms. This policy supplements our other policies relating to internet and email use. We may supplement or amend this policy by additional policies and guidelines from time to time. Any new or modified policy will be circulated to staff before being adopted.

Who is responsible for this policy?

As our Data Protection Officer, has overall responsibility for the day-to-day implementation of this policy.

Our procedures

Fair and lawful processing We must process personal data fairly and lawfully in accordance with individuals’ rights. This generally means that we should not process personal data unless the individual whose details we are processing has consented to this happening.

The Data Protection Officer’s responsibilities:

  • Keeping the board updated about data protection responsibilities, risks and issues
  • Reviewing all data protection procedures and policies on a regular basis
  • Arranging data protection training and advice for all staff members and those included in this policy
  • Answering questions on data protection from staff, board members and other stakeholders
  • Responding to individuals such as clients and employees who wish to know which data is being held on them

Responsibilities of the IT Manager:

  • Ensure all systems, services, software and equipment meet acceptable security standards
  • Checking and scanning security hardware and software regularly to ensure it is functioning properly
  • Researching third-party services, such as cloud services MPS is considering using to store or process data.

Responsibilities of the Account Director:

  • Approving data protection statements attached to emails and other marketing copy
  • Addressing data protection queries from clients, target audiences or media outlets
  • Coordinating with the DPO to ensure all marketing initiatives adhere to data protection laws and MPS’ Data Protection Policies

The processing of all data must be:

  • Necessary to deliver our services
  • In our legitimate interests and not unduly prejudice the individual's privacy
  • In most cases this provision will apply to routine business data processing activities.

Our Terms of Business contains a Privacy Notice to clients on data protection.

The notice:

  • Sets out the purposes for which we hold personal data on customers and employees
  • Highlights that our work may require us to give information to third parties such as expert witnesses and other professional advisers
  • Provides that customers have a right of access to the personal data that we hold about them

Sensitive personal data

In most cases where we process sensitive personal data, we will require the data subject's explicit consent to do this unless exceptional circumstances apply or we are required to do this by law (e.g. to comply with legal obligations to ensure health and safety at work). Any such consent will need to clearly identify what the relevant data is, why it is being processed and to whom it will be disclosed.

Accuracy and relevance

We will ensure that any personal data we process is accurate, adequate, relevant and not excessive, given the purpose for which it was obtained. We will not process personal data obtained for one purpose for any unconnected purpose. Individuals may ask that we correct inaccurate personal data relating to them. If you believe that information is inaccurate you should record the fact that the accuracy of the information is disputed and inform the DPO, who will intern contact the Data Controller of this. In most cases where we process sensitive personal data, we will require the data subject's explicit consent to do this unless exceptional circumstances apply or we are required to do this by law (e.g. to comply with legal obligations to ensure health and safety at work). Any such consent will need to clearly identify what the relevant data is, why it is being processed and to whom it will be disclosed.

Your personal data

You must take reasonable steps to ensure that personal data we hold about you is accurate and updated as required. For example, if your personal circumstances change, please inform the Data Protection Officer so that they can update your records.

Data security

You must keep personal data secure against loss or misuse. Where other organisations process personal data as a service on our behalf, the DPO will establish what, if any, additional specific data security arrangements need to be implemented in contracts with those third-party organisations.

Transferring data internationally

There are restrictions on international transfers of personal data. You must not transfer personal data anywhere outside the UK without first consulting the Data Protection Officer.

Subject access requests

Please note that under the Data Protection Act 1998, individuals are entitled, subject to certain exceptions, to request access to information held about them. If you receive a subject access request, you should refer that request immediately to the DPO. We may ask you to help us comply with those requests as well as the Data Controller.

Please contact the Data Protection Officer if you would like to correct or request information that we hold about you. There are also restrictions on the information to which you are entitled under applicable law.

Processing data in accordance with the individual's rights

You should abide by any request from an individual not to use their personal data for direct marketing purposes and notify the DPO about any such request. Do not send direct marketing material to someone electronically (e.g. via email) unless you have an existing business relationship with them in relation to the services being marketed.

Please contact the DPO for advice on direct marketing before starting any new direct marketing activity.

Training

All staff will receive training on this policy. New joiners will receive training as part of the induction process. Further training will be provided at least every two years or whenever there is a substantial change in the law or our policy and procedure.

Training is provided in-house with regular updates. It will cover:

  • The law relating to data protection
  • Our data protection and related policies and procedures.

Completion of training is compulsory.

Our GDPR provisions

Where not specified previously in this policy, the following provisions will be in effect on or before 25 May 2018.

Privacy Notice - transparency of data protection

Being transparent and providing accessible information to individuals about how we will use their personal data is important for our organisation. The following are details on how we collect data and what we will do with it:

What information is being collected?

Who is collecting it?

Our client, supplier & employee’s data is collected as and when a new one arises. Data used for mailing purposes are supplied by our clients to be processed according to the job brief.

How is it collected?

Our client, supplier & employee’s data is collected at the initial stage before entering in connection with the company. Information will be collected via email & in person to satisfy the needs of our documentation. Data used for mailing purposes are transferred securely from our clients.

Why is it being collected?

We are provided data by our clients (data controller) to process the data as instructed. We collect information on our clients to provide invoices. We collect information on our suppliers to conduct credit checks, conduct business with them which will include receiving & paying invoices. We collect information on employees to pay them their wages & provide their tax information to HMRC.

How will it be used?

Data provided by the data controller will be processed securely, as highlighted in the policy to complete the job as instructed by the data controller.

Who will it be shared with?

Data may be shared with a third-party supplier if it is deemed appropriate to do so to fulfil the data controllers’ requirements. We also may share the data externally if exceptional circumstances apply or we are required to do this by law.

Justification for personal data

We will process personal data in compliance with all eight data protection principles:

  • Be processed fairly and lawfully
  • Be obtained only for specific, lawful & legitimate purpose
  • Be adequate, relevant and not excessive
  • Be accurate and kept up to date
  • Not be held for any longer than necessary
  • Processed in accordance with the rights of data subjects
  • Be protected in appropriate ways
  • Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection

We will document the additional justification for the processing of sensitive data, and will ensure any biometric and genetic data is considered sensitive.

Consent

The data that we collect is subject to active consent by the data subject. This consent can be revoked at any time. With reference to the data supplied by our customers to conduct a job, it is our customers responsibility as the data owners to gain active consent.

Criminal record checks

Any criminal record checks are justified by law. Criminal record checks cannot be undertaken based solely on the consent of the subject.

Data portability

Upon request, a data subject should have the right to receive a copy of their data in a structured format. These requests should be processed within one month, provided there is no undue burden and it does not compromise the privacy of other individuals. A data subject may also request that their data is transferred directly to another system. This must be done for free.

Right to be forgotten

A data subject may request that any information held on them is deleted or removed, and any third parties who process or use that data must also comply with the request. An erasure request can only be refused if an exemption applies.

Privacy by design and default

Privacy by design is an approach to projects that promote privacy and data protection compliance from the start. The DPO will be responsible for conducting Privacy Impact Assessments and ensuring that all IT projects commence with a privacy plan.

When relevant, and when it does not have a negative impact on the data subject, privacy settings will be set to the most private by default.

International data transfers

No data may be transferred outside of the EEA without first discussing it with the data protection officer. Specific consent from the data subject must be obtained prior to transferring their data outside the EEA. This consent may be actioned by the data Controller.

Data audit and register

Regular data audits to manage and mitigate risks will inform the data register. This contains information on what data is held, where it is stored, how it is used, who is responsible and any further regulations or retention timescales that may be relevant. Our ISO 27001 uses Audits to assess our data security so this GDPR policy will be incorporated within these audits.

Reporting breaches

All members of staff have an obligation to report actual or potential data protection compliance failures. This allows us to:

  • Investigate the failure and take remedial steps if necessary – Non-conformance Report
  • Maintain a register of compliance failures – Non-conformance Log
  • Notify the Supervisory Authority (ICO – Information Commissioner’s Office) of any compliance failures that are material either in their own right or as part of a pattern of failures

Monitoring

Everyone must observe this policy. The DPO has overall responsibility for this policy. They will monitor it regularly to make sure it is being adhered to.

Consequences of failing to comply

We take compliance with this policy very seriously. Failure to comply puts both you and the organisation at risk.

The importance of this policy means that failure to comply with any requirement may lead to disciplinary action under our procedures which may result in dismissal.

If you have any questions or concerns about anything in this policy, do not hesitate to contact the DPO.

Privacy Policy

Auditmyit.ie is committed to protecting the privacy of users of this website (and any applications hosted therein) and the security of the information which website visitors provide once this data is in the company’s possession.

Before anyone submits information to this website they first must accept the insecure nature of the internet and the risk this may pose to the integrity of information they provide. Accordingly, Auditmyit.ie accepts no liability whatsoever for any loss or misuses of the data that may occur while the data is in transmission.

Upon receipt, Auditmyit.ie will take precautions which accord with the Data Protection Act 1998 and will take responsible precautions to ensure personal data in its possession is secure and not open to abuse.

Information gathering

Information is collected at several different points in this website with the informed consent of the website visitor. The data provided is used to improve the appropriateness of the information provided on the site, market research, and the provision of other services by the company, associated companies and other third parties. The data will only be used for the following purposes:

Sharing of the information

Auditmyit.ie shares aggregated information and statistics about its customers, sales, traffic patterns and related site information with the banking industry, partners, third parties, marketing agencies, suppliers and advertisers. While the aggregated information is derived from information provided by website visitors, it should be noted that it is not possible to identify any individual from the aggregated data.

The company may from time to time supply the owners or operators of third-party websites linked to the Auditmyit.ie site with information relating to the number of users linking to this website from such third-party sites. Individuals cannot be identified from this information. Those who elect to receive further information or contact Auditmyit.ie, its associated companies, partner organisations and third parties will only contact those individuals who have opted in to receive information and further contact from the company or its representatives.

In respect of these individuals Auditmyit.ie may from time to time provide their details to Auditmyit.ie customer service agencies for research and analysis purposes so that Auditmyit.ie may monitor and improve the services it provides.

Accordingly, representatives of Auditmyit.ie or those acting on its behalf may, from time to time, contact you and ask for comments on the services provided by Auditmyit.ie. In addition, Auditmyit.ie associated companies and third parties may contact you with information and products, services, updates and other issues the company believes may be of interest to you. In respect of business service users, Auditmyit.ie may share your supplied data with your organisation’s sponsoring bank for the purposes described in this policy. This data may include personal information such as your name, organisation name, and address.

Changing your preference

You may change your preference(s) and opt out of receiving information by contacting Auditmyit.ie at the address provided in the Contact Us page. If you exercise this right, please allow six weeks for the change to take effect. You may opt out from receiving marketing and company services information at any time by emailing info@auditmyit.ie.

Information is gathered and collated to help evaluate and improve the site. Comments are confidential and cannot be traced back to the sender.

Contact us

If you contact us by email to request any other information, Auditmyit.ie will use the email address you provide to send a reply. This will not be used to send you any other kind of marketing information or information about our company’s services or partner organisations unless you request otherwise.

Telephone calls

Calls you make to Auditmyit.ie may be recorded for security and monitoring purposes.

Links to third party sites

Auditmyit.ie accepts no liability for the privacy practices or content of websites that may be linked to this site. This privacy statement applies solely to information collected by the site. Auditmyit.ie provides these links to you only as a convenience and the inclusion of any link does not imply endorsement of the site by Auditmyit.ie. You are responsible for viewing and abiding by the privacy statements and terms of use posted on any linked sites.

Opt in policy

Auditmyit.ie invites you to express positive preference and “opt in”. By doing so you will receive information and contacts which the company believes may be of interest to you.

Changing or updating your data

Auditmyit.ie gives you the following options for changing and updating information previously provided. Write to us by emailing info@auditmyit.ie

Notification of changes

If at any point in time Auditmyit.ie wishes to use information which comprises personal data, as defined in the Data Protection Act, 1998 for a purpose or purposes different from that stated at the time it was collected, Auditmyit.ie will contact the data subjects and obtain their positive consent.

Your consent

By submitting your information you consent to the use of your personal information as set out in this policy.

Contacting Auditmyit.ie

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact info@auditmyit.ie .

Terms and Conditions

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: Ireland /United Kingdom
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Auditmyit.ie.
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Service refers to the Website.
  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Auditmyit.ie, accessible from Auditmyit.ie
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: info@auditmyit.ie

Complaints Procedure

Auditmyit.ie recognizes that it has a responsibility to the environment beyond legal and regulatory requirements. We are committed to reducing our environmental impact and continually improving our environmental performance as an integral part of our business strategy and operating methods. We will encourage customers, suppliers, contractors, and other stakeholders to do the same.

Responsibility

The company administrator is responsible for ensuring that this Complaints Procedure is implemented, however, all employees have a responsibility in their area to ensure that the aims and objectives of this policy are met.

Policy aims

We endeavor to:

  • Comply with all relevant regulatory requirements.
  • Continually improve and monitor environmental performance.
  • Continually improve and reduce environmental impacts.
  • Incorporate environmental factors into business decisions.
  • Increase employee awareness.

Paper

We will:

  • Minimize the use of paper in the office.
  • Reduce packaging as much as possible.
  • Seek to buy recycled and recyclable paper products.
  • Reuse and recycle all paper where possible.

Energy and water

We will seek to:

  • Reduce the amount of energy used as much as possible.
  • Switch off lights and electrical equipment when not in use.
  • Adjust heating with energy consumption in mind.
  • Take energy consumption and efficiency of new products into account when purchasing them.

Office Supplies

We will:

  • Evaluate if the need can be met in another way.
  • Evaluate the environmental impact of any new products we intend to purchase.
  • Favor more environmentally friendly and efficient products wherever possible.
  • Reuse and recycle everything we are able to.

Transportation

We will:

  • Reduce the need to travel, restricting to necessity trips only.
  • Promote the use of travel alternatives such as e-mail or video/phone conferencing.
  • Make additional efforts to accommodate the needs of those using public transport or bicycles.
  • Favour 'green' vehicles and maintain them rigorously to ensure ongoing efficiency.

Maintenance and Cleaning

We will:

  • Use cleaning materials that are as environmentally friendly as possible.
  • Use materials in any office refurbishment that are as environmentally friendly as possible.
  • Only use licensed and appropriate organizations to dispose of waste.

Culture

We will:

  • Update this policy at least once annually in consultation with staff and other stakeholders where necessary.
  • Involve staff in the implementation of this policy, for greater commitment and improved performance.
  • Work with suppliers, contractors, and subcontractors to improve their environmental performance.
  • Use local labour and materials where available to reduce CO2 and help the community.

Taking further unmitigated and unparalleled steps to a better future for all our children, we will even offer our services to other environmental organizations Pro bono.

Should you have any additional questions or queries, you can contact Auditmyit.ie by live chat or via our contact page.

Modern Slavery Policy

A modern slavery policy is not a legal requirement for our business. We fallout side the legal requirements to publish a modern slavery policy, you can find more here.

Unfortunately, legal requirements are not, nor are they often related to moral obligations which by nature should supersede legal or regulatory requirements. We at Auditmyit.ie have always approached things not just tech, with an ‘ever better’ attitude. We also believe that in key issues like the environment, slavery and poor governance practices, leads to a more unstable earth for everyone, our approach of starting as we mean to go on, is always at the forefront.

We at Auditmyit.ie have always approached things not just tech, with an ‘ever better’ attitude. We also believe that in key issues like the environment, slavery and poor governance practices, leads to a more unstable earth for everyone, our approach of starting as we mean to go on, is always at the forefront.

What we do:

  • Identify what modern slavery practices are conducted within localities we operate
  • Acting transparent, review, identifying and audit areas of risk.
  • Train our staff annually, to spot any signs of slavery risks and conditions within our supply chain, contractor chain and client chain.
  • Make the process of reporting and recording this within our organization, simple for everyone.
  • Reviewing annually what we have achieved and what we plan to achieve next
  • Achieve minimum standards of a living wage for both our employees and our contractors within their localities.

These topics are something everyone knows is important but comes at a cost of obtaining profits, speeding trade, and achieving price points.

We are fully aware that having and adopting this policy can act to exclude us on pricing from certain contracts, however we feel deep enough about this to know it’s a business risk worth mitigating.

We know we can’t solve this on our own but believe that not adding to the problem, is the start to the solution and as ML and AI take centre stage, we believe they can have a massive impact on our points above.

Should you have any additional questions or queries, you can contact Auditmyit.ie by live chat or via our contact page.

Complaints Procedure

Complaints Procedure

Audit My IT Complaints Procedure for Auditing Services

At Audit My IT, we strive to deliver exceptional auditing services and maintain the highest professional standards. We value your feedback and take all complaints seriously. To ensure your concerns are addressed promptly and fairly, please follow the steps outlined below in our Complaints Procedure:

Step 1:

Raise Your Concerns If you have concerns about our auditing services, please contact your designated Account Manager or the Audit Team Lead responsible for your project. Provide specific details of your concerns, including the nature of the issue, the people involved, and any supporting documentation or evidence.

Step 2:

Formal Written Complaint If you are not satisfied with the initial response or if the matter is not resolved, please submit a formal written complaint to our Customer Complaints Department at complaints@auditmyit.ie. Include the following information:

  • Your name, contact information, and company details
  • A clear description of your concerns and any unresolved issues
  • Relevant dates, names of individuals involved, and reference numbers (if applicable)
  • Copies of any supporting documentation or correspondence
  • Your desired resolution or outcome

Step 3:

Acknowledgment and Investigation Upon receipt of your formal written complaint, our Customer Complaints Department will acknowledge your complaint within 2 business days. We will initiate a thorough investigation, which may involve contacting you for further information or clarification. We aim to complete our investigation and provide a detailed response within 7 business days from the acknowledgment date.

Step 4:

Resolution and Follow-up Once the investigation is complete, we will provide you with a written response, outlining our findings and any actions taken to address your concerns. If appropriate, we may suggest additional steps to resolve the issue or prevent it from occurring in the future. If you are still dissatisfied with the outcome, you may request a review by senior management.

We are committed to ensuring that all complaints are handled fairly, professionally, and in a timely manner. Your feedback helps us continuously improve our services and enhance our customer experience.

Step 5:

Escalation to Senior Management If you remain unsatisfied with the response from our Customer Complaints Department, you may request that your complaint be escalated to our senior management team. To do so, please send a written request to complaints@auditmyit.ie, detailing the reasons for your dissatisfaction and any additional information or documentation that may be relevant.

Step 6:

Senior Management Review Our senior management team will review your complaint and the steps taken thus far, conducting further investigations if necessary. They will then provide a final written response, outlining their findings, any additional actions taken or recommendations made, and the rationale behind their decision. We aim to complete the senior management review within 14 business days of receiving your escalation request.

At Audit My IT, we value your trust and strive to provide the best possible auditing services. We appreciate your feedback and are committed to addressing any concerns promptly, fairly, and transparently. If you have any questions about our Complaints Procedure, please do not hesitate to contact us.